Contact Nude Moose

Have a question about an order, product, delivery, or choosing the right lower-waste option? We’re happy to help.

Nude Moose makes it easier to shop for natural cleaning, laundry, bath, body, and personal-care products in Canada. Whether you’re looking for plastic-free alternatives, need help finding a product, or have a question about your order, send us a message and we’ll get back to you as soon as possible.

How can we help?

For the fastest response, please include as much detail as possible:

• Your name and email address
• Your order number, if your question is about an order
• The product name or brand you’re asking about
• A brief description of your question or concern
• Photos, if they’ll help us understand the issue

Contact us

Email us at Support@nudemose.ca

We aim to reply within 1 business day during business hours. Response times may be slightly longer during holidays, promotions, or busy shopping periods.

Questions about an order?

If your order has already shipped, please include your order number so we can look into it more quickly. For delivery questions, it also helps to include your shipping address or postal code.

Thank you for supporting a Canadian shop making more thoughtful everyday products easier to find.